Mit CareOffice können die Anlagen und Objekte unterschiedlich nach Typ, Prozess oder Ort verwaltet werden. Die Darstellung erfolgt über eine Baumstruktur, wie der Windows Explorer und ist für jeden sehr einfach zu bedienen. Die Anlagenstruktur kann individuell festgelegt werden, die Anzahl der Ebenen ist hierbei nicht begrenzt. Mit Drag und Drop können Anlagen sehr einfach verschoben und auch kopiert werden. Diese individuelle Baumstruktur mit Ihren Anlagen und Objekten ist ebenfalls der 'Navigator' für das Auftragswesen und die Historie, somit ist immer eine einfache Bedienung für jeden Anwender von CareOffice gewährleistet.
In der Objektverwaltung können eine Vielzahl von Informationen wie allgemeine, technische und kaufmännische Daten, Standort, technische Attribute, Ersatz- und Verbrauchsteile, Sicherheitsanweisungen, Dokumente. Betriebs- und Messdatenzähler aufgenommen werden. Mit Bestandteil der Objektverwaltung sind die Adress- und Vertragsverwaltung. Wartungsverträge können bei den Anlagen und Objekten auf jeder Ebene direkt hinterlegt bzw. Details eingesehen werden. Ebenfalls ist eine Garantieverwaltung mit integriert.
Inventory the surfaces of your buildings: measurements, a list of users, contracts and technical arrangements
Manage planned activities (project and sub-project, preventive or predictive maintenance) with condition monitoring based on a fixed date, flexible time period, a specific metered usage or a symptom. Incorporate work plans into activities to service multiple activities that share similar work plan. Incorporate routes with an activity to service multiple equipments that share similar activities. Manage service contract. Control unplanned activities, raise work requests, process them and raise work orders, failure analysis and diagnostic function (effect, symptom, cause, remedy). Messenger enables to send email notification of activity approval request to the coordinators. Schedule the workloads by process, location and project. Track all activities: resources, materials and services. View and control work and cost history by project, activity, process, location and equipment.
Repair feedback, inventory management, Measurement data collection ... CareOffice Mobile combines the functions, facilitates the work of field personnel and saves time.
Mobile Suite for asset managers. The system working with a hand-held computer including barcode reader, RFID Tag reader/writer and GPRS. See the MobiWork Service product for more information.
Manage measurement points (analogical value, state, meter), create inspection routes and enter specific measurement point and record results to give you more control over condition monitoring. Data acquisition capabilities with PocketPC, OPC Client, ASCII file.
Organize company calendar, control time management and leave management by employees: calculate their normal and overtime working hours.
Who does what task today or next month? Schedule and manage the workloads by employees or human resource group.
Manage the helpdesk by shifts. Track the events by location. Raise work request based on event. Messenger enables to send email links of individual event entries to the coordinators. View event history with links to the work history
Handling order inquiries, billing and shipping activities. The system automatically allocates stock to orders, reserving inventory just in time for shipment and offer flexible options for taxation, discount pricing, free sample, commissions, shipping and billing. Process multiple ship-to customers for a single order and multiple shipment schedules for each line item. Separate invoices can be produced for each shipment. Generation of work order for services items, invoicing based on work orders. Direct invoicing. Proforma invoicing. Evaluate the sales activity and the performance of the sales staff. Analyse sales and shipment history. Manage address book (manufacturers, suppliers, customers).
In the industry, the legal requirements impose a record of all transactions in the database to identify anomalies in a process (FDA 21 CFR Part 11). With the AuditTrail, you know at any time : who entered, modified or deleted what data and when.
Automate the entire sequence of purchase activities from requisitions, request for quotations and purchase orders to receipt of goods and acceptance. The system offers flexible tax, charge, discount calculations and permit materials requisitioning based on maintenance/activity schedules, Min/Max or reorder point. Control receipt and movement of material to storerooms or to activity. Analyse vendor performance. Messenger enables user to receive email notification to approve a purchase order
Optimize the overall inventory investment. Organize the materials (spare parts, consumables, articles) by type, technical classification and equipment. Manage multi storerooms with replenishment methods at the individual stock item level, replenishment methods (Min/Max or reorder point). Track materials usage. Monitor the inventories including reorder point, economic order quantity and ABC analysis. Reservations can be placed on stock that is currently available or stock planned for procurement and production. Inventory closing by period. Print labels for materials. Manage address book (manufacturers, suppliers, customers).
Comprehensive set of pre-defined reports, users have the ability to customize reports (Key performance indicators integrated)
CareOffice integrates a report generator (Crystalreport runtime) that allows you to submit only the information you want, and what with the structure best suited to your way. All reports can be exported in a variety of formats such as Excel, Word, PDF and XML
The messenger offers real-time intelligent alarm notification. Programming scenario and sending alarm according to the events. Stand-by Service by shift and technical service. Data acquisition capabilities (OPC, ASCII file, etc.).
Budget and cost management
Setup the budgets for each cost center and account. Control the cost by financial period
Electronic Document Management
Maintenance employees spend up to 20% of their day looking for technical documents. To accelerate the ability to locate parts illustrations, drawings, diagrams and related documentation such as security regulations, you need to organize folders with technical documentation and bind them with the equipments and materials. Search capability with full text option by type, process, location and installation.
Grosse Projekte wie Neubau, Renovierung oder der Ersatz bestehender Anlagen lassen sich detailliert planen und durchführen. Mit dem Modul Projektmanagement können Sie die erforderlich Aufgaben mit Aufträgen beschreiben und mit effizienten Planungswerkzeugen bearbeiten. Jedes Projekt hat einen freidefinierbaren Genehmigungsprozess mit Freigabe. Die Kosten, die Ressourcen von Aufträgen, die Verfügbarkeit von Material und die Bestellungen können direkt über das Projekt gesteuert werden.
Mit CareOffice Projektmanagement haben Sie die Kostenkontrolle im Griff. Sie haben jederzeit die aktuelle Übersicht durch Gegenüberstellung des geplanten Budgets z.B. auf Basis Kostenstelle oder Baukostenplan (BKP), zu den bereits angefallenen Ist-Kosten. Sie sehen ebenfalls den Projektforschritt, die Auslastung Ihrer Mitarbeiter und wie viele freie Kapazitäten Sie für neue Projekte zur Verfügung haben.
Manage your contracts with customers. For each contract manage time, conditions, responsible, documents and cost. The Messenger module informs you by email before the contract expires and allows you to audit each equipment attached to the contract
Service Management Module for maintenance organizations that charge customers for maintenance work, apply the costs according to commercial agreements and generate invoices based on activities.
Sogema Group
