Our particular know-how

Installing active asset- and facility-management projects generates very high costs, both direct and indirect, the latter being mainly hidden. Acknowledging this, Sogema pledges to conscientiously execute the installation phase, and to provide high-quality service, training and assistance. Our project leaders and engineers take over the whole project (single point of contact), i.e.
  • installation of the system in your computer environment
  • transfer of the data from your old system, if necessary
  • training, data and maintenance organization
  • the creation of interfaces for simplified data capture
  • system interfacing with your existing management tools
  • system support and updating In this way, installation is carried out quickly and without a hitch.
  • Methodology

    According to the project, we can intervene in all the stages of the instalaltion of the software package. For that, we developed a methodology which enables us to ensure if necessary the control of the projects with engagement on the expiries and the results. Our methodologies integrate specificities for each sector:
  • Industrie
  • Transport
  • Facility and Services
  • After sales service

    To guarantee to our customers a fast and effective After Sales Service, we set up a procedure of which here the broad outline:
  • specific training of geographically close consultants,
  • assistance by remote maintenance,
  • Hotline support,
  • Intervention on site , minimizing thus strongly the expenses of intervention and especially the downtimes, therefore costs.
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